A COVID UPDATE

At Eclipse, we are open and continue to see all patients that require foot and ankle treatment.

While the mandatory use of masks by public and healthcare workers within Healthcare Facilities has now been dropped under PHE advice, we continue to use masks and aprons at our sites.

It’s really important that you feel safe when you come and see us, so I thought I’d record this video to give you an insight into what changes you can expect when you attend your next appointment to protect YOU from the spread of the virus, but also to protect the team that work here.

The hightlights are:

• A COVID Screening Questionnaire will come out via email 48 hours before your appointment – This is mandatory for all clients to complete before attending so please look out for this
• We also request that you arrive AT your appointment time and not 10 minutes before
• Where possible, please come to your appointment alone, unless you have a carer or are under 16 (when parental attendance is required)
• There are no tea and coffee making facilities or newspapers in the reception currently
• Our appointment times have now been staggered to reduce cross over of patients and waiting in the reception area
• Our admin team will be protected by sneeze screens in reception
• We are keeping doors open as much as possible to ensure minimal contact, while maintaining privacy
• Our Podiatrists continue to wear PPE when they treat you, this is to protect you as well as them
• While we have always cleaned our treatment rooms between clients and this continues with appropriate anti-viral/anti-bacterial products
  

We believe that this has created the safest environment possible for all of our clients to get the treatment they require.

We hope to see you soon and continue to provide you with World-Class Podiatry treatment