Appointments

Your First Podiatry Appointment

Being well-prepared for your appointment will ensure that your Podiatrist has all the information needed to provide you with the best possible care. This will allow us to help you get the best results in the shortest time.

For some, it can feel a little awkward coming to see any medical professional, particularly if you’ve got a problem that’s considered a little embarrasing!

Trust us – we’ve seen it before!! Your Podiatrist will talk to you about:

• what brought you to see us
• what’s causing the problem
• treatment options to get it better!

We take care of YOU!

What to bring to your Podiatry Appointment

Please bring anything to your appointment that you feel may assist with your diagnosis and assessment. This may include:

• lists of medication, which we require for our records
• Footwear that you use regularly
• Test results or imaging reports
• Referral letter if appropriate

We recommend that you wear loose, comfortable clothing. This is particularly important if attending for a Biomechanics assessment.

A couple of days before your appointment you will receive a text message or email reminder about your appointment. Please feel free to contact us for confirmation if you have not received a reminder.

Please note that children under the age of 16 must be accompanied by a parent or guardian.

Do I need a referral?

No, you do not need a referral to see a Podiatrist.

However, if you are using private medical insurance, then you will most likely need a referral from your GP as a minimum.

If you need to get a rapid GP referral, including on the same day, our colleagues at Winchester GP can help. They offer private clinic-based or telephone consultations at a very competitive rate, with the ability to write a letter of referral swiftly.

Our Cancellation Policy

Your ideal treatment outcome depends on maintaining the ideal management plan. If you need to change or reschedule an appointment, please allow us 24 hours notice to organise care for somebody else in that time. If you are unable to do so, there will be a late notice appointment fee.

Private Medical Insurance

The Podiatrists at Eclipse Foot Clinic are registered with the following Private Medical Insurance providers:

• Bupa
• Cigna
• Aviva
• WPA
• Simplyhealth
• Exeter Family Friendly

Please note: if you wish to use your insurance, ensure that you attend your appointment with a valid claim/authorisation number. If you are unable to bring this to your appointment, you will be charged and a receipt provided so you can claim this back direct from your insurer.